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  1. Bilingual (Japanese English) IT Infrastructure Assistant Manager at Lingua Science Corporation Staffing Services Div.

    Daily operations including help desk, checking servers and application health, end-user IT training, creating documentation, research of various projects....

  2. Bilingual (Japanese-English) IT Applications Assistant Manager at Lingua Science Corporation Staffing Services Div.

    Help desk – assisting various issues related to user applications, checking server/application health daily....

  3. Telecom Tech II- Virtual at Ascension Information Services

    Experience with help desk ticketing and work order systems. Ascension Information Services (AIS) is seeking to hire a Telecom Tech II in the capacity of a TEMS...

  4. Telecom Tech II- Virtual at Virtual

    Experience with help desk ticketing and work order systems. Additional Job Information....

  5. Intelligence Analyst I-II at Resource Management

    Provide help desk imagery dissemination support for Image Access Solutions, Image Product Library, Unified Collection Operations Reporting Network, and Command...

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    1. Help Desk Support Analyst

      RESPONSIBILITIES AND DUTIES (50%) Provide technical support to technicians Provide on-demand support for Gate 1 technicians Identify and escalate to the appropriate teams outside of project when necessary Develop documentation, where applicable, to assist Gate 1 technicians Provide coaching and mentorship to Gate 1 technicians Audit and ensure Gate 1 technicians are following ...

    2. Help Desk Technician Level I

      DescriptionDescription The Technician will field customer calls, troubleshoot, document and resolve IT related issues based on solutions found in the knowledge base. The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met.Primary responsibilities:Answer incoming calls and log all customer questions and issues accurately ...

    3. IT Help Desk Analyst

      Now hiring an IT Help Desk Analyst in the Redford, MI area!! Trillium Technical currently has an opportunity available for an IT Help Desk Analyst in the Redford, MI area. The Help Desk Analyst will be support for all company locations. Respond to user?s request within agreed time (call, email, tickets). Dispatch IT service provisioning tickets following pre-defined and documented processes. ...

    4. IT Help Desk Analyst

      Now hiring an IT Help Desk Analyst in the Redford, MI area!! Trillium Technical currently has an opportunity available for an IT Help Desk Analyst in the Redford, MI area. The Help Desk Analyst will be support for all company locations. Respond to user?s request within agreed time (call, email, tickets). Dispatch IT service provisioning tickets following pre-defined and documented processes. ...

    5. Tier One Help Desk Technician

      ~~Essential Requirements: • Answer incoming calls with target of no more than three (3) rings. • Respond to internal and external client e-mails with-in four (4) business hours or as dictated by SLA. • Create or update detailed Q-360 call record. • Call type must equal = Service/Warranty/Contract. • Order type must match call type. • Follow-up to every call must be made within 24 hours or ...

    6. IT Help Desk Analyst

      Now hiring an IT Help Desk Analyst in the Redford, MI area!! Trillium Technical currently has an opportunity available for an IT Help Desk Analyst in the Redford, MI area. The Help Desk Analyst will be support for all company locations. Respond to user’s request within agreed time (call, email, tickets). Dispatch IT service provisioning tickets following pre-defined and documented processes. ...

    7. Litigation Support (LS) Help Desk Representative

      PDS Tech is seeking a Litigation Support (LS) Help Desk Representative for an open position in Detroit, MI.In your role you will: Have Day-to-day customer contact with legal personnel (attorneys, paralegals) within the accountContribute directly to achievement of customer satisfactionProvide support to all litigation documentation production support to the client and Managed Services ...

    8. Help Desk Specialis

      WE ARE RECRUITING FOR ONE OF OUR BEST CLIENTS! Help Desk Specialist Base salary to $52,000 + FULL Benefits (Direct Hire !) OUR CLIENT: One of the very TOP RATED Global Tier 1 Automotive Suppliers is looking to direct hire their next Help Desk Specialist. They are extremely stable and expanding. Position is open due to growth. Strong career progression opportunities for the right candidate! ...

    9. Help Desk Support Specialist

        Level 1 Help Desk Support Specialist 30-40k Starting Salary Summary : Provides technical assistance and training to customers by performing the following duties. Essential Duties and Responsibilities : include the following. Other duties may be assigned as required. •             Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. •    ...

    10. Help Desk Analyst L1

      A Help Desk Analyst job in Jackson, MI is available through Adecco Engineering and Technology. Qualified candidates will have at least one year experience with Networking Concepts, TCP/IP, Lan, Wan. This is a six month contract position with a fast growing global technology firm. Help Desk Analyst job responsibilities include:To create, assign and track VPN, IPass, and Wireless application ...

    11. POS / UNIX Help Desk Coordinator

      Adecco's Engineering and Technical Service Delivery Center is assisting one of our high profile client's in staffing an Help Desk Coordinator 1 (Requires Desktop Support Experience and POS / UNIX) position in Livonia, MI. DO NOT DELAY!! APPLY NOW! If you meet the qualifications below!Responsible for screening, referring and diagnosing internal or external inquiries and work requests as they ...

    12. Tier One Help Desk Technician

      ~~Essential Requirements: • Answer incoming calls with target of no more than three (3) rings. • Respond to internal and external client e-mails with-in four (4) business hours or as dictated by SLA. • Create or update detailed Q-360 call record.  • Call type must equal = Service/Warranty/Contract. • Order type must match call type. • Follow-up to every call must be made within 24 hours or ...

    13. Technical Help Desk Representative

      The Technical Help Desk Representative will report to the Technical Help Desk Supervisor of Clifford Thames Inc. and support dealerships with technical issues related to OEM Electronic Parts Catalog (EPC). Responsibilities Answer inbound calls and emails to provide level one hardware, software and network technical support for Standalone, LAN Server, LAN client installations, and Web ...

    14. IT Help Desk

      Opportunity Our client is an automotive supplier that is committed to becoming a world-class, reliable brand by continuing to manufacture products and offer solutions that exceed the customers' expectation. We are currently searching for a full-time IT Help Desk to join their Plymouth, MI team. Responsibilities First line of defense for help desk issues including client computer, ...

      1. IS Help Desk Support I at Incident Management Trinity Health Trinity Information Services - Livonia

        Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

      2. Automotive Catia Designer at Maccadin Inc

        User support experience (help desk, floor-walker support, troubleshooting, etc.). Automotive Catia Designer....

      3. Student Work Study Writing Coach at Capella University

        Writing Coaches will provide support in different programs and courses at Capella (e.g., Writing Center help desk, providing writing support in specific courses...

      4. Around the Clock Customer Coach at TS24

         Troubleshoot and/ or contact GDS help desk when and if appropriate to do so. Reporting to the Team Leader, the Around-the- Clock Customer Coach is responsible...

      5. Technincal Business Analyst at Conexess Group, LLC

        Coordinate knowledge transfer from Development Teams to the Help Desk, Admin, and other support team(s). Write user training manuals, help files, and facilitate...