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call center in Detroit

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  1. Call Center Director

    This Call Center Sales Director Position Features: ***Excellent compensation package ***Opportunity for advancement ***Exceptional commission structure Immediate need for Call Center Sales Director seeking excellent compensation package, opportunity for advancement and exceptional commission structure. Must have 10 plus years broad business knowledge, proven track record of success and strong quantitave and analytical skills will be keys to success in this dynamic, Fortune 500 organization. Will ...

  2. Call Center - Sales Supervisor

    Position Summary: As a Supervisor you will be part of a team that collectively works together to evaluate, motivate and manage call center staff in the performance of their duties to ensure all development needs are met and goals achieved. The Floor Supervisor reports to the Call Center Manager and has the responsibility of daily operation of their shift. Please Note: Essential responsibilities include but are not limited to the following: * “On the floor” management of call center ...

  3. Director of Call Center Operations

    Call Center Director Summary Lead all aspects of the call center and its performance. Scope of responsibility includes recruitment, training, coaching, development and accountability. Manage leadership team, develop daily plans, provide updates on call center performance and ensure outstanding performance on all programs. Requires extensive management experience, strong communication skills, leadership, training, mentoring and problem solving skills. Requires a commitment to quality and the ...

  4. Customer Service/Call Center Representative

    Art Moehn Chevrolet Honda in Jackson MI is seeking talented and driven Representatives to handle in/outbound calls and appointment setting for the sales department. If you have a professional phone voice and are driven to earn bonuses--in addition to your base pay, please respond with your resume. Automotive knowledge is helpful, but not a requirement. Immediate training and ongoing support provided. Responsibilities: Appointment setting for the sales department 20% Inbound calls –appointment ...

  5. HR Generalist at Call Center

    Summary of Duties: The HR Generalist will build effective relationship with internal clients in order to understand their business goals to identify and implement human resources solutions in line with their strategy. He/she will manage the day to day operations of the HR function in the Toronto location. Main Responsibilities: • Provide overall support to employees including employee relations, benefit administration, performance management, recruitment and retention and human resources policies ...

  6. Call Center Trainer / Quality Manager

    Summary of Duties:: The Trainer will primarily be responsible for coordination of facilitation of training programs to meet the needs of the client and corporate channels. His/her team will be responsible for the development and delivery of initial and ongoing training programs in order to enhance individual, team and company performance. He/she in conjunction with the Operations Manager will also be responsible for the development of program management teams. Main Responsibilities: • Coordinate ...

  7. Call Center Supervisor

    Summary of Duties: The Team Leader is responsible for managing, coaching and developing a team of Telesales Representatives handling inbound or outbound calls. The Team Leader is a key resource for the delivery of sales targets and must ensure that their team members have the product knowledge and/or sales techniques to achieve these objectives. Main Responsibilities: • Provides supervision, coaches, trains, schedules, monitors activities, and participates in performance assessment of sales staff; ...

  8. Call Center Sales Representative

    Job Description Call Center Agents contact our clients’ customers to present mortgage options, which help them save money. Our call center culture operates in a scripted and structured environment and our employees are entrusted to achieve specific results each day (call, contacts, conversions), which translate into meeting our clients’ objectives. We provide on the job training. Qualifications The successful candidate will have excellent verbal communication, problem solving and listening skills. ...

  9. Spanish Bilingual Call Center- no experience required!!

        We are looking for Customer Service Representatives who will be working in a call center environment. Job Description/Requirements: Agents will be making inbound and outbound calls as well as live chatting (click to chat) customers. Applicants are required to have at least a year of Customer Service experience. Applicants are required to have a proven track record of good attendance and punctuality. Applicants must remain professional and articulate during all interviews and ...

  10. Call Center - Sales Management

    Call Center Management Responsible for helping your team contribute to a positive customers on-line shopping experience through knowledgeable, friendly and efficient service and maintaining personal standards. Help Call Associates with scripts and customer contact. RESPONSIBILITIES: •Greet and acknowledge CSR's on the sales floor •Provide assistance to CSR's by answering strategy and sales related questions •Promote positive experience to all customers •Meet team sales goals established by ...