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Customer Service Associate (Detroit)

  • Address:Detroit, MI 48206 (map)
  • Date Posted:03/16/14
  • Job Type:Full-time
  • Description:
  • JOB ID: MI24204

    Job Title: Customer Service Associate

    Company: Job Chit Chat

    Industry/Environment: Credit Counseling

    Responsibilities:

    Demonstrate strong customer service skills; positive and cooperative tone with both customers and co-workers
    Determines the different types of issues contained in dispute and forwards those requiring handling in different departments to appropriate personnel
    Educates the consumer on dispute management and offer options for immediate resolution. Identifies and investigates dispute issues.

    Skills Needed/Experience:

    Excellent customer service skills with the ability to communicate effectively
    An extensive working knowledge of the following systems: Microsoft Word, Excel, PowerPoint, Outlook
    Highly organized and detail oriented; able to identify, focus, and prioritize effectively to accomplish multiple tasks and complete projects under pressure using efficient time management skills.

    Location: Detroit

    Salary: $20/Hour DOE

    Hours: Full Time
Ad ID: 18684170
    • Posted by: JobChitChat | View all ads
    • Profile: Registered user, Active since 07/2011
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